AlertPay HELP blog!

***AP_Derek*** · 08-20-2008, 08:11 AM

Do you have an AlertPay related question but it's before 9:00 a.m./after 5:00 p.m. (EST) or it's the weekend? Well, here's a good resource for AlertPay related information!

We've created a blog, located at AlertPay HELP , whose aim is to provide customer support assistance for when we're not around.

It's a work in progress, so any suggestions you may have to improve the blog are welcomed and appreciated.

***admin*** · 08-20-2008, 08:15 AM

Sounds excellent Derek!
Always adding to customer service!
I like it!

***asimetris*** · 08-27-2008, 11:40 AM

Good work, Derek...
Is it your personal services to AP member?? Thx a lot from me as a Customer.

togejiro · 08-31-2008, 11:54 PM

Hi i have a question.

In TOS:
Eligibility. In order to use the Service, you must register through the Site for a Personal Starter, Personal Pro or Business account (each an "Account"). A single User, together with all of its affiliates, may only hold only one Personal Starter account, and either one Personal Pro or Business account through the Site.

Does this mean that we can have both personal and personal pro account?

I already have a verified personal pro account and i want to create a personal account, to avoid receiving fees on minor transaction

can i do that?

and what about the verification process? should i just sent the same documents with the one i previously sent. I mean both account has exactly the same personal information?
and last one, could i access them from the same IP(computer).

thanks before

***AP_Derek*** · 09-01-2008, 07:43 AM

Quote:

Originally Posted by togejiro

Hi i have a question.

In TOS:
Eligibility. In order to use the Service, you must register through the Site for a Personal Starter, Personal Pro or Business account (each an "Account"). A single User, together with all of its affiliates, may only hold only one Personal Starter account, and either one Personal Pro or Business account through the Site.

Does this mean that we can have both personal and personal pro account?

I already have a verified personal pro account and i want to create a personal account, to avoid receiving fees on minor transaction

can i do that?

and what about the verification process? should i just sent the same documents with the one i previously sent. I mean both account has exactly the same personal information?
and last one, could i access them from the same IP(computer).

thanks before

If it says you can have one Personal Starter and one Personal Pro or Business account, then you may have one Personal Starter and one Personal Pro or Business account. If you open any more, you will be violating our Terms and Conditions which could result in the locking or termination of one or all of your accounts.

In regards to your account verification, you may send the same documents if they meet our verification requirements. If they do, you can send me a PM with the subject "Verify My Account, Please" and I may be able to expedite the process for you.

***asimetris*** · 09-01-2008, 11:46 AM

Quote:

Originally Posted by AP_Derek

If it says you can have one Personal Starter and one Personal Pro or Business account, then you may have one Personal Starter and one Personal Pro or Business account. If you open any more, you will be violating our Terms and Conditions which could result in the locking or termination of one or all of your accounts.

In regards to your account verification, you may send the same documents if they meet our verification requirements. If they do, you can send me a PM with the subject "Verify My Account, Please" and I may be able to expedite the process for you.

I have the same question too. Thx for the answer, Derek.
Anyway, does the 2nd account registration step the same way with the 1st? or is there a link in the 1st account page to create the 2nd?

***AP_Derek*** · 09-01-2008, 12:08 PM

Quote:

Originally Posted by asimetris

Anyway, does the 2nd account registration step the same way with the 1st? or is there a link in the 1st account page to create the 2nd?

Unfortunately, I do not understand your inquiry. Please be more specific with your question so that I may assist you.

***asimetris*** · 09-01-2008, 12:18 PM

Exp I have personal pro.
When i want to create the 2nd account as personal starter, do I signing up like the first one I did?
Or may be I can login to my personal pro account. And then there is a link there to create one more account as personal starter?

Thx

***ryan444123*** · 09-01-2008, 07:38 PM

Nope, just create it like the first account. There is no link in your AlertPay account to create a second account.

Jops · 09-01-2008, 09:40 PM

Another question on the same subject.

Let's say I have one Pro account and one Starter account. I then receive more money than is "allowed" to the Starter account, what happens then? It says that a Starter account is upgraded automatically, but if that happens in this case I will be breaking the TOS by having two Pro accounts.

08-20-2008, 08:11 AM	#1 (permalink)
*AP_Derek* Moderator Join Date: Jul 2008 Posts: 108 Casino cash: $103186	AlertPay HELP blog! Do you have an AlertPay related question but it's before 9:00 a.m./after 5:00 p.m. (EST) or it's the weekend? Well, here's a good resource for AlertPay related information! We've created a blog, located at AlertPay HELP , whose aim is to provide customer support assistance for when we're not around. It's a work in progress, so any suggestions you may have to improve the blog are welcomed and appreciated. __________________ https://helpdesk.alertpay.com/ is your friend and so am I !

08-27-2008, 11:40 AM	#3 (permalink)
*asimetris* TTG Forum Ranger Join Date: Jul 2008 Location: ~(o)(o)(o)('3') Indonesia Posts: 220 Casino cash: $85508	Good work, Derek... Is it your personal services to AP member?? Thx a lot from me as a Customer. __________________

09-01-2008, 12:18 PM	#8 (permalink)
*asimetris* TTG Forum Ranger Join Date: Jul 2008 Location: ~(o)(o)(o)('3') Indonesia Posts: 220 Casino cash: $85508	Exp I have personal pro. When i want to create the 2nd account as personal starter, do I signing up like the first one I did? Or may be I can login to my personal pro account. And then there is a link there to create one more account as personal starter? Thx __________________

09-01-2008, 07:38 PM	#9 (permalink)
*ryan444123* Administrator Join Date: Jun 2008 Posts: 991 Casino cash: $101534	Nope, just create it like the first account. There is no link in your AlertPay account to create a second account. __________________ TOTAL EARNINGS from TTG $4,856.03 Last updated 11/19/08 at 6:40 PM EST

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

08-20-2008, 08:15 AM	#2 (permalink)
*admin* Administrator Join Date: May 2008 Posts: 1,958 Casino cash: $126603	Sounds excellent Derek! Always adding to customer service! I like it!

08-31-2008, 11:54 PM	#4 (permalink)
togejiro Junior Member Join Date: Jul 2008 Posts: 1 Casino cash: $102291	Hi i have a question. In TOS: Eligibility. In order to use the Service, you must register through the Site for a Personal Starter, Personal Pro or Business account (each an "Account"). A single User, together with all of its affiliates, may only hold only one Personal Starter account, and either one Personal Pro or Business account through the Site. Does this mean that we can have both personal and personal pro account? I already have a verified personal pro account and i want to create a personal account, to avoid receiving fees on minor transaction can i do that? and what about the verification process? should i just sent the same documents with the one i previously sent. I mean both account has exactly the same personal information? and last one, could i access them from the same IP(computer). thanks before

09-01-2008, 09:40 PM	#10 (permalink)
Jops Member Join Date: Aug 2008 Location: Stockholm Posts: 52 Casino cash: $112100	Another question on the same subject. Let's say I have one Pro account and one Starter account. I then receive more money than is "allowed" to the Starter account, what happens then? It says that a Starter account is upgraded automatically, but if that happens in this case I will be breaking the TOS by having two Pro accounts.

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)