The All New Alertpay Helpdesk

[AP_Derek]

Hey Take The Globe!

We've taken our FAQ and expanded it into a comprehensive entity we like to call the AlertPay helpdesk ( https://helpdesk.alertpay.com/ ) !

It's separated into four different categories that we guarantee will help you find the answer to any question or issue you may have regarding AlertPay and our services.

The categories are as follows:

01. Submit a Ticket: Submit a new issue to a Department.
02. Troubleshooter: Take a step-by-step tour to find the solution to all your issues.
03. Knowledgebase: View categorized listing of all common frequently asked questions.
04. News: View latest company news and announcements.

As well, there is a search function which makes searching for answers easier! Although it states to enter concise complete questions, I find that entering key words works just as well.

I suggest taking a look at the helpdesk ( https://helpdesk.alertpay.com/ ) before posting a topic because, chances are, you'll find the answer to your question right there!

- Derek

[admin]

I thought it was awesome when I looked at it. Great job on the new layout by the way. Sooooo pro looking. The only thing still missing is the ability to search a transaction by email ID. Would be so much easier than manually looking through thousands of them to verify one order or payout!
I'm really impressed with AP's new look.

[OATG]

Me too I´m liking alertpay more and more.....

[Seanmac]

Hi Derek,

I just like AP, I am happy with the service. Just had to jump on the wagon also....lol

Cheers
Seanmac